Ok.. now I just need to let go out anger.. am a frustrating customer of Gdex Express Sdn Bhd!! There is an urgent parcel that sent to me via Gdex on 24 Dec 2013. to my horror until today I haven't receive the item!!!
I had called the help desk which is most not helpful at all to check the status of the parcel!! I think I called at least 4 times in different day!! 3 times to 03-77876677 and 1 times to their Shah Alam branch 03-55487413.. every call I given the tracking consignment number.. and yet they will ask me for my address and phone number again!! don't they can see it from their system?? ok never mind.. given the details and all.. then they say will call me back after checking.. ok i am naive enough to believe they will call back.. one time.. second time.. 3rd time.. no calls from them at all!! and today the shah alam branch girl did call back and inform they will make sure it is send out today.. ok I am happy for a moment.. but it never reached until now!!! calling their helpdesk number at 5.30pm and no body pick up!!
and this is not the first time Gdex delayed delivery of parcel that I encounter personally!!
I am an angry bird now!!